I am frustrated! Our local internet provider decided that it would be a lovely idea to re-work their email system. Yes...I agree. It needed to be updated badly, however, they neglected to inform anyone what they were doing and proceeded to wipe out our entire address book! I have no addresses! None! ZIPPO! THANK YOU KINDLY K-M TEL!! You are so customer friendly!!!! NOT!! When I emailed them an inquiry guess what I got for a response?!! None! ZIPPO! After paying them $100/month for our service this is what we get! In an age when customer service makes a difference in customer sales, I guess they just don't care if I'm a satisfied customer or not. They have better things to do with their time than listen to some weepy customer complaining because she cannot email any of the people she loves. Thank you K-M TEL! I certainly feel appreciated for supporting your LAME-O Service Reps and Technicians!
P.S. Please email me so I can save your addresses again. Don't know why...they'll probably get deleted next week anyway. Sheesh!
2 comments:
I would be madder than a hornet. I'll e-mail the address's i have.
I think they are in cahoots with Charter. They change stuff all the time and do not let you know. The poops.
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